Welcome to Grafton Collection
We are delighted to have you as a valued customer. This Billing Terms and Conditions policy outlines the terms governing billing and payment for products and services offered on our platform. By making a purchase with us, you agree to adhere to these terms.
Payment Methods
We accept the following payment methods for purchases on Grafton Collection:
- Credit and Debit Cards: Visa, MasterCard, American Express, Discover, etc.
- Online Payment Platforms: PayPal, Apple Pay, etc.
- Other Methods as Specified at Checkout
Payment Currency
All payments are processed in United States Dollars (USD). Please note that exchange rates may apply if you are using a non-USD denominated credit card.
Order Confirmation
Upon successful payment, you will receive an order confirmation via email, including details of your purchase. Please review this confirmation for accuracy and contact our customer support if you find any discrepancies.
Billing Information
It is your responsibility to provide accurate and up-to-date billing information, including billing address and payment details. Failure to provide accurate information may result in delays in processing your order.
Price and Taxes
Product prices listed on our website are exclusive of applicable taxes, unless otherwise stated. The final price, including taxes and any applicable fees, will be displayed during the checkout process.
Promotions and Discounts
Promotional offers, discounts, and coupon codes may be available for eligible products. These offers are subject to specific terms and expiration dates. Only one promotion or discount may be applied per order, unless otherwise specified.
Refunds and Returns
Refunds for eligible returns will be issued according to our Return and Refund Policy. Any applicable refunds will be processed to the original payment method within 10 business days from the date of the return's approval.
Changes to Billing Terms
Grafton Collection reserves the right to modify or update these billing terms at any time. Any changes will be effective immediately upon posting on our website. Continued use of our services after such changes implies your acceptance of the revised terms.
Contact Us
Business Name: Grafton Collection
Website Name: Graftoncollection
Phone Number: (201) 330-4222
Email: info@graftoncollection.com
Address: 724 Caledonia Rd, York, Ontario, M6B 3X7, Canada
Customer Support: Monday through Friday, 9 AM – 6 PM (EST)
Response Time: We'll respond to your email within 24 hours of receiving it, Monday to Friday.
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